Return + Exchanges

RETURNS + EXCHANGES

Dollybird wants you to love your piece, so if you are unhappy or not satisfied with your purchase,
Dollybird will honor an exchange or credit within 14 days of receipt.

If Dollybird deems the piece to not be in new condition and in it's exact original form,
with original packaging, Dollybird reserves the right to deny a refund or exchange.
Tangled, tarnished, damaged or otherwise worn pieces will be denied.

The item needs to be shipped back insured with delivery confirmation
and all shipping fees will be the responsibility of the buyer.

In the case of a return, please contact Dollybird for a Return Authorization Number
and Returns Address. katie@dollybirddesign.com.

Custom pieces are final sale.